ElectraSoft Software Solutions

ElectraSoft Home Page

First Alert Service Monitor: FAQ (Frequently Asked Questions)
For more information on First Alert Service Monitor and to download the free to try before you buy trial, please go here.

Question: How do I use my own wav file(s) instead of using the default sounds for [Service is Down]?

Answer:
By default, First Alert Service Monitor comes with 2 WAV files for sounding off when a service is down: [airraid.wav] and [down.wav] To select one of these or a different WAV file:
- First, open the service you want to change by selecting it in the main window of services and right-click it to bring up a menu.
- From this menu, select [Edit Event]. The [Edit Event] dialog box will now appear.
- In the [Select Alerts] group, click on the [Browse] button next to the WAV file selection.
- Now, browse and select the WAV file you want to use. (Only standard WAV files can be selected)


Question: What is a dependency? ([This service is dependent on another service being up])

Answer:
Use this if you want to be alerted (when a service is down) only if another service (the service being depended on) is not down.

An example of when to use this:
You have First Alert Service Monitor running on your computer at home and want to be alerted when your web site (hosted elsewhere) goes down. If your Internet connection goes down, then your web site will be seen as down as well, to First Alert Service Monitor. You can avoid being alerted in this case if your web site depends on your Internet connection being up. So, to solve this potential problem, you would configure your web site service to depend on your ISP's web site or gateway, which you would also need to add as a service to monitor.

Contact ElectraSoft

For assistance feel free to send us an email


Go to Top of Page

Stats


ElectraSoft Home Page